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Privacy Policy

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Contento Privacy Policy

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Effective Date: 10/08/2025

Contento, LLC (“Contento,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.mycontento.com, or use our related services, memberships, and booking platforms (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

 

1. Information We Collect

 

We may collect the following types of information from you:

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a. Personal Information

Information you voluntarily provide when you:

 

  • Register or purchase a membership
     

  • Book a photo or video session
     

  • Subscribe to our email list or fill out a contact form
     

  • Communicate with us directly
     

 

This may include your:

 

  • Name, email address, phone number
     

  • Billing and shipping address
     

  • Payment information (processed securely through third-party payment providers)
     

  • Business or social media details
     

 

b. Automatically Collected Information

 

When you visit our website, we may automatically collect:

 

  • IP address, browser type, and device information
     

  • Date, time, and duration of your visit
     

  • Pages viewed and referring website links
     

  • Cookies and similar tracking technologies (see Section 6)
     

 

2. How We Use Your Information

 

We use your information to:

 

  • Provide and manage your membership or bookings
     

  • Process payments and deliver confirmations
     

  • Communicate with you regarding appointments, updates, or promotions
     

  • Improve our website and Services
     

  • Personalize your client experience
     

  • Comply with legal and regulatory obligations
     

 

We will never sell or rent your personal information.

 

3. How We Share Your Information

 

We may share information only when necessary to operate the business:

 

  • With service providers (e.g., payment processors, email marketing platforms, booking systems) who assist in delivering our Services
     

  • With photographers or contractors involved in providing your sessions
     

  • For legal reasons, such as responding to lawful requests, court orders, or to protect our rights and safety
     

 

All third-party vendors are required to protect your information and use it only for the purpose of providing contracted services.

 

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no online system is 100% secure. By using our website, you acknowledge and accept this risk.

 

5. Data Retention

 

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.

You may request deletion of your data at any time by emailing tracy@mycontento.com.

 

6. Cookies and Tracking Technologies

 

Our website may use cookies, pixels, and similar tracking tools to enhance user experience and analyze site performance. You can disable cookies through your browser settings, but some features of the website may not function properly without them.

 

7. Your Rights

 

Depending on your jurisdiction, you may have rights to:

 

  • Access, correct, or delete your personal data
     

  • Withdraw consent for marketing communications
     

  • Request a copy of data we hold about you
     

 

To exercise any of these rights, please contact us at tracy@mycontento.com.

 

8. Third-Party Links

 

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

 

9. Children’s Privacy

 

Our Services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us at tracy@mycontento.com to request deletion.

 

10. Changes to This Policy

 

We may update this Privacy Policy periodically. All updates will be posted on this page with the revised “Effective Date.” Continued use of our Services after changes indicates acceptance of the updated policy.

 

11. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact:

Contento, LLC
Email: tracy@mycontento.com
Location: Houston, Texas

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